Privacy Policy

Zaylumen ("we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Policy sets out the types of information we may collect, how we use that information, who we may share it with, and the choices available to you regarding your information. By using our website or services, you acknowledge that you have read and understood this Policy.

We may collect information you provide directly to us, such as your name, email address, phone number, and company details when you request early access, contact us, or subscribe to communications. We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages viewed, and referring URLs, typically gathered through cookies and similar tracking technologies.

We use the information we collect to provide, operate, and improve our website and services; to respond to inquiries and provide customer support; to send administrative communications, updates, and marketing materials where you have consented to receive them; to analyse usage trends and improve the functionality of our platform; and to comply with applicable legal and regulatory obligations.

Where required by applicable law, we process personal information on the basis of your consent, the necessity of processing to perform a contract with you, our legitimate business interests in operating and improving our services, or compliance with a legal obligation. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

Our website may use cookies, web beacons, and similar technologies to enhance user experience, analyse site traffic, and understand how visitors interact with our content. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

We do not sell personal information. We may share information with trusted third-party service providers who assist us in operating our website and delivering our services, such as hosting providers, analytics services, and communication tools, subject to confidentiality obligations. We may also disclose information where required by law, to protect our legal rights, or in connection with a business transaction such as a merger, acquisition, or asset sale.

Information we collect may be stored and processed in countries other than your own. Where information is transferred internationally, we will take reasonable steps to ensure it is treated securely and in accordance with this Policy and applicable data protection laws.

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as the right to object to certain processing activities or request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details provided on our Contact page.

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically to stay informed of how we handle personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page. We aim to respond to all reasonable inquiries in a timely manner.